Privacy Policy
Effective October 2, 2026
Glosswerks TX LLC, doing business as Glosswerks Mobile Detailing ("Glosswerks," "we," "us"), respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to glosswerkstx.com, our booking and quote forms, and our text messages.
Information we collect
- Information you give us: your name, phone number, email address, service address, vehicle details, photos you send, and notes about the service you want.
- Payment information: handled by our payment processors. We do not store full card numbers.
- Service records: inspection photos, the services performed, and dates of service.
- Website data: basic technical information such as browser type, device, pages visited, and approximate location, collected through cookies and similar tools.
How we use it
- To quote, schedule, and perform your services
- To send appointment confirmations, reminders, updates, and follow-ups
- To take payment and keep accurate records
- To answer questions and handle any concerns about a service
- To improve our services and website
- To send offers or news, only if you have opted in
Text messages (SMS)
If you give us your phone number and agree to receive texts, we will text you about your quote, appointments, and service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at (512) 200-2149 or [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared with the service providers that deliver our text messages, only so they can deliver them.
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers that help us operate, such as our scheduling and invoicing software, customer messaging platform, and payment processors. They may use your information only to provide services to us.
- CARFAX: we report completed services to CARFAX so they appear in your vehicle's history. This includes vehicle details and the service performed, not your payment information.
- Legal reasons: when required by law, or to protect our rights, our team, or our customers.
Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to measure our advertising. You can block or delete cookies in your browser settings. The site will still work.
How long we keep information
We keep customer and service records for as long as we need them to serve you, meet tax and legal requirements, and resolve any disputes.
Your choices
- Reply STOP to any text to stop receiving them.
- Use the unsubscribe link in any marketing email.
- Contact us to review, correct, or delete your information, subject to records we must keep by law.
Security
We use reasonable safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Glosswerks TX LLC, Kyle, Texas
(512) 200-2149
[email protected]