Terms & Conditions

Effective October 2, 2026

These terms apply to services booked with Glosswerks TX LLC, doing business as Glosswerks Mobile Detailing ("Glosswerks," "we," "us"), and to use of glosswerkstx.com. By booking a service, you agree to these terms.

Quotes and pricing

Prices on our website are starting prices for a vehicle in typical condition. Your final price depends on vehicle size, condition, and the services you choose. We confirm the price with you before work begins. Heavy pet hair, staining, odors, mold, biological waste, or hazardous materials may require additional time or services, billed at our standard labor rate.

Deposits, rescheduling, and cancellations

A 10% deposit is required to secure a scheduled appointment.
You may reschedule with at least 24 hours' notice, and your deposit will apply to the new date.
Deposits are non-refundable if an appointment is canceled, because the time is reserved and staffed for you.

Vehicle access and preparation

Please have the vehicle accessible, with personal belongings removed, when our team arrives.
If the vehicle is not ready within 10 minutes of our arrival, a $50 convenience fee applies.
If we cannot access the vehicle at the scheduled time, a $100 time-slot fee applies.

Disclosure of conditions

Please tell us at booking about heavy stains, odors, biological waste, mold or mildew, chemical spills, or existing damage. Undisclosed conditions may change the price or scope of work and may void our service guarantee.

Inspections

We inspect and photograph your vehicle before and after service and walk through it with you. These photos document the vehicle's condition and are part of our service record.

Weather and schedule changes

We may move an appointment without penalty because of weather, staff illness, equipment failure, or other conditions outside our control. We will contact you as early as possible to reschedule.

Payment

Payment is due when the service is complete. We accept card, cash, and Zelle. Affirm and Afterpay are available if you would like to split the cost into smaller payments. Unpaid balances may accrue interest at 18% per year, plus reasonable collection costs and attorney fees, to the extent allowed by law.

Service guarantee

If something is not right, we want to fix it. When you report an issue that qualifies, we will address it with you and schedule a return visit at our next available opening. To use our guarantee:

Report the issue within 24 hours of service.
Email photos of the issue to [email protected].
The issue must not have been noted in the pre-service inspection.

Limits of service and liability

Detailing cleans and protects surfaces. It cannot repair existing damage. Glosswerks is not responsible for:

Pre-existing damage, including rock chips, scratches, failing or peeling clear coat, and worn or brittle trim
Etching from bird droppings, bugs, hard water, or chemicals that has already damaged the paint
Headliner staining, embedded brake dust, or textured trim that does not fully restore
Damage caused by improper care of a coating after service
Fire, theft, accident, or other events outside our control, and any indirect or consequential damages

To the extent allowed by law, our total liability for any claim is limited to the amount paid for the service involved.

Ceramic coating warranty

GlossGuard includes a registered coating warranty of up to 10 years when the coating is maintained by Glosswerks, or 3 years without Glosswerks maintenance. Warranty terms are provided in writing at the time of service.

AfterGlow maintenance plans

AfterGlow plans renew and bill automatically each cycle until canceled under the plan terms you approve when you enroll.

Text messaging terms

By opting in, you agree to receive text messages from Glosswerks Mobile Detailing about quotes, appointments, and your service. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase. See our Privacy Policy for how we handle your information.

Photos

We may use photos of vehicles we service on our website and social media. We never show license plates, addresses, or personal details. If you would rather we not use photos of your vehicle, just tell us.

Governing law

These terms are governed by the laws of the State of Texas. Any dispute will be handled in Hays County, Texas.

Changes

We may update these terms from time to time. The effective date at the top shows when they last changed.

Contact us

Glosswerks TX LLC, Kyle, Texas
(512) 200-2149
[email protected]